Gratuity for delivery services facilitated through platforms like Shipt, especially when fulfilling orders from retailers such as Target, is a common area of inquiry. While not mandatory, it is generally considered a customary practice to acknowledge the service provided by a shopper who selects, purchases, and delivers goods. Similar to tipping restaurant servers or ride-share drivers, this gratuity reflects appreciation for the shopper’s time, effort, and convenience offered.
Offering a gratuity can incentivize shoppers to prioritize orders and provide diligent service. It recognizes the value of their work, which often involves navigating busy stores, managing multiple orders simultaneously, and ensuring the safe and timely delivery of often essential items. This practice has become increasingly prevalent with the rise of on-demand delivery services and reflects a broader societal trend of acknowledging the labor involved in convenience-focused services. The emergence of these platforms has created a new etiquette landscape surrounding appropriate compensation for this type of service.
